Privacy Policy - Rosemary Oil Australia

Effective Date: [Feb 2025]

1. Introduction

Welcome to Rosemary Oil Australia (“Company”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://rosemaryoil.au and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you place an order, register an account, or contact us, we may collect details such as your name, email address, phone number, billing/shipping address, and payment details.
Non-Personal Information: We may collect non-identifiable data such as IP addresses, browser type, operating system, and browsing behavior through cookies and analytics tools.
Payment Information: All transactions are processed securely. We do not store credit card details on our servers.

3. How We Use Your Information

We use the collected information to:

Process and fulfill orders, including shipping and customer service support
Improve our website and services
Send order confirmations, updates, and promotional emails (you can opt-out anytime)
Prevent fraud and ensure website security
Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

With Service Providers: We may share data with payment processors, shipping companies, and marketing platforms to provide our services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
Business Transfers: In the event of a merger, sale, or acquisition, customer data may be transferred.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transaction is 100% secure, and we encourage users to take necessary precautions.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings in your browser, but some features of our site may not function properly if cookies are disabled.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, such as:

Accessing, updating, or deleting your information
Opting out of marketing communications
Requesting data portability

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal data.