Shipping Policy - Rosemary Oil Australia

Effective Date: [Feb 2025]

At Rosemary Oil Australia, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy for details on processing times, shipping rates, and delivery timeframes.

1. Shipping Locations

We currently ship only within Australia for standard orders.
For bulk orders, we offer international shipping. Please contact us at [email protected] for a custom shipping quote.

2. Free Shipping in Australia

We offer FREE shipping on all orders within Australia—no minimum purchase required.

3. Processing & Delivery Time

Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
Standard Delivery Time: We deliver within 3 to 10 business days across Australia.
Extended Delivery: In some cases (such as remote areas or high-demand periods), delivery may take up to 15 business days.
Once shipped, you will receive a tracking number via email.

4. Bulk & International Shipping

For bulk orders or international shipping requests, please email us at [email protected] with order details.
Shipping rates and delivery timelines for international orders will be provided based on the destination and order size.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your package using the provided link.

6. Delayed or Lost Shipments

If your order has not arrived within the expected timeframe, please contact our support team at [email protected].
We are not responsible for shipping delays due to factors beyond our control (e.g., weather, customs clearance, courier disruptions).